Enable collaboration with leading technologies and services

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Employee Experience

Enhance employee experiences through digital transformation, voice and managed services. Discover new ways to deliver an engaging connected experience and drive better business outcomes.

EX Advisory Services

Accelerate your journey to cloud unified communications (UC) and cloud voice with planning and workplace advisory services.
See our EX Advisory Services

EX Voice Services

Find your voice in the cloud. Improve team collaboration, reduce complexity, and ensure a flexible and future-proof hybrid workplace.
Scalable voice services

EX Managed Services

Tailored support and managed services that enhance your employee experience and help you focus on strategic business priorities.
Support for your EX
icon indicating Managed Collaboration and Communication Services

Customer Experience

Placing people at the center of human-augmented CX, we enable optimized customer journeys and choice, using automation to create meaningful experiences.

CX Advisory Services

Deliver greater customer value and improved experiences in complex environments with our CX Advisory Services.
Optimize complex CX

CX Voice Services

Cloud-native communication services that cover all your customer experience (CX) requirements.
Cloud-based communication

CX Managed Services

NTT’s CX Managed Services are designed to simplify the management of day-to-day operations, while enhancing technology and business functions.
Simplify operations

Cloud-connected CX

Cloud-based contact-center solutions transform, accelerate and future-proof customer engagement experiences.
Contact-center solutions

Why NTT

800+

Clients managed with over 100,000 seats

800+

Clients managed with over 100,000 seats

10+

Years’ experience delivering contact center solutions as a service

10+

Years’ experience delivering contact center solutions as a service

7 billion

Customer engagements each year

7 billion

Customer engagements each year

Reach

Partnering with industry-leading vendors

Reach

Partnering with industry-leading vendors
See the connection - NTT and Tele-centre Services

Enabling an omnichannel experience for customers

Tele-centre Services implemented a Cisco CX platform to meet their current and future needs, enabling their agents to interact with customers through their chosen method, be it voice, web chat, email or other digital channels.
See the connection – NTT and Paradigm

Adding calls to Microsoft Teams to replace legacy phone systems

As a global building industry technology provider, Paradigm needed help to leverage their existing Teams licence, simplify their telephony and enable significant cost savings.

See the connection – NTT DATA and SAS

Promoting communications and collaboration

As trusted consultants, we enabled SAS to move seamlessly to a new Webex platform which, optimized collaboration. Discover how SAS values our always-on support for their 17,000-strong global workforce. 
See the connection - NTT and Michigan council of women in Technology

Inspiring and growing female technology talent

Together with MCWT, we connected and inspired women in technology by delivering their educational conference via a virtual platform, producing better results than previous in-person events.

See the connection – NTT and New South Wales Department of Communities and Justice

Maintaining the human connection with omnichannel cloud CX

NSW DCJ’s housing contact center turned to the cloud to deliver exceptional service, increase their focus on the people and communities they help.

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We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. Let us know how we can assist yours.

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